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Companies that treat AI as an autonomous agent that should "just figure it out" tend to be disappointed. Meanwhile, companies that treat AI as an extension of their existing workforce, an amplifier of human capability rather than a replacement, are seeing genuinely transformative results.
I think the best mental model for understanding AI isn't a new coworker. It's an exoskeleton.
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When we think of AI as an autonomous agent as a separate entity with its own judgment and decision-making, we set ourselves up for disappointment. We expect it to understand context it wasn't given. We expect it to make judgment calls it isn't equipped to make. We get frustrated when it "hallucinates" or goes off the rails.
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The AI handles the scale. The human interprets the meaning.
This is the exoskeleton model.
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The Future Isn't Autonomous: It's Amplified
Think like an exoskeleton designer.
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Source:
Ben Gregory
Feb 19, 2026
https://www.kasava.dev/blog/ai-as-exoskeleton